Gary H.

Found our dream home in SF — from 3,000 miles away When we decided to take on the adventure of moving to San Francisco while living in New York, we knew we needed a team we could trust completely. John and Lance at the Haven Group were exactly that. From the very first conversation, they got us. Not just what we were looking for in a home, but who we are, how we make decisions, and what mattered most to us. That kind of intuitive understanding is rare and it made every step of the process feel like we were in the right hands. The fact that we were doing this mostly remotely could have been a recipe for anxiety. Instead, John and Lance made it feel seamless. They were proactive, responsive at every hour, and always ahead of the next question we were about to ask. We never felt the distance. When it came to negotiation, they were sharp and strategic. In a market where every advantage counts, they moved quickly and decisively — and delivered a result we are genuinely thrilled with. We closed on a home we love in one of the most competitive markets in the country, on our timeline, and without a single moment where we felt exposed or uncertain. If you are looking for a team that combines deep market expertise with genuine personal investment in your outcome — look no further. John and Lance don't just close deals. They build trust, earn it every step of the way, and deliver results that speak for themselves. We can't wait to get there and raise a glass with them. Highly, highly recommend.

We worked with John and George at Haven Group to buy a condo in San Francisco, and the experience could not have been better. From start to finish, they were extremely flexible and consistently went above and beyond for us. They were always available to meet us at a moments notice and even able to to coordinate access to a home viewing outside standard showing hours to accommodate our schedules, which made a big difference for us. They were always prepared, responsive, and thoughtful, taking the time to understand what mattered most to us and pointing out details we might have otherwise missed. Their extensive knowledge of the San Francisco market was invaluable. They helped us understand pricing, craft the right initial offer, and then strategically adjust in a second round of bidding so we stayed competitive without overreaching. Throughout the process, John and George were patient and never pushy. They gave clear, honest feedback and made sure we understood every step, from touring to making offers to closing. We always felt like they had our best interests at heart and were focused on helping us find the right home; not just any home. Their support and professionalism remained constant, they were always available to answer questions and offer support even a year after closing, including when we refinanced. Their responsiveness and willingness to help underscores how much they care about their clients over the long term. Thanks to their guidance, we ended up with a condo that fits our needs and lifestyle perfectly. We genuinely enjoyed working with them and feel lucky to have been their clients. We would absolutely recommend John and George to anyone looking to buy in San Francisco, and we’d gladly work with them again, though thanks to them, we now have a home we may never want to leave.

Our family has worked with John and Haven Group for many years. John is a professional, knowledgable, personable, firm (when he needs to be), and trusted person. We have always had a smooth experience working with John and his team. Over the years John has seen us through home sales and purchases, always keeping us informed and calm. Buying and selling a home can be such an emotional process and John and his team have always remained level headed and clear with their direction and communication. We would recommend John and his team to anyone that is looking to buy or sell in San Francisco. Three cheers for John and Haven Group!